Both employers and employees need to be well-versed in Canadian business culture to conduct successful operations. One of the highest living standards can be found in Canada. The Organization for Economic and Cultural Development has ranked its highly skilled workforce as the "best educated" among member states. It has a diverse culture, with cities that are influenced by North American, French, and British influences.
Cooperation among teammates is highly valued in Canada's business environment. Sharing responsibility, listening to others' perspectives, and working well with others are all important interpersonal skills. Everyone on the team, from entry-level employees to managers and supervisors, is appreciated.
Here are some guidelines for moving forward in the right manner and avoiding pitfalls:
- Because English and French are equal across Canada, speaking French is essential. However, fluency in written and spoken French is necessary if the business is based in or services Quebec.
- As a sign of deference, professionalism, and readiness for business, punctuality is highly regarded.
- Business gatherings: Canadians value being heard. Straightforward and courteous communication is the norm in business. Don't use pressure to make a sale. Usually, decisions are founded on accurate information. Elderly people may be treated with more respect in Québec given the French culture.
- Avoid making parallels with American business; the cultures and methods there are very different from those in Canada, and Canadians do not like comparisons.
- Greetings: Be somewhat professional at first, using titles and last names, but anticipate that hosts will rapidly switch to first-name terms. Shake hands firmly and look each other in the eye.
- Business cards: It's customary to exchange cards at the beginning and conclusion of the meeting; it's a good idea to print English on one side and French on the back.
- Men and women should wear business casual, while start-ups and tech organizations sometimes have more flexible dress codes.
- Presenting gifts: Be cautious about giving a gift before the contract is finalized in case it is perceived as an effort to gain favor. There is a code of conduct for the public sector.
- Agreements are frequently sealed with a handshake and a written directive, which is then validated in paperwork. Consider making a modest present or suggesting lunch or supper at that time.
- Business meals are the perfect way to unwind after a good discussion.
For immigrants, one of the most difficult components of Canadian professional communication is understanding feedback. Although Canadians are known for their directness, things are different when it comes to getting feedback. When delivering negative feedback, Canadians hide it with praise.
Interpersonal skills, commonly known as "soft skills," are frequently seen as more vital in the Canadian workplace than technical "hard skills." Integrity, teamwork ability, open-mindedness, tolerance, flexibility, good attitude, time management, presentation skills, leadership traits, and the capacity to encourage coworkers are examples of "soft talents." The growing ethnocultural variety in Canada is one of the reasons "soft skills" are becoming increasingly important.
To stay current in your area, you must constantly learn and develop your professional network both inside and outside of your firm using social media. Join organizations, attend conferences and trade exhibits, volunteer in the community, and go on with all of the things you did to land the position.